Shipping Policy
At Lantern & Veil, every order is carefully prepared and packed with intention. Because many of our products are handcrafted in small batches or made to order, we strive to balance thoughtful production with timely delivery.
Processing Time
Orders are typically processed within 3 business days (excluding weekends and holidays).
During peak seasons, launches, or sales events, processing times may be slightly longer.
You will receive a shipping confirmation email with tracking information once your order has shipped.
Flat Rate Economy Shipping
We offer simple flat rate economy shipping based on your order subtotal:
- Orders up to $15.00 — $4.00
- $15.01 to $50.00 — $6.50
- $50.01 to $64.99 — $8.00
- $65.00 and over — FREE Economy Shipping
Economy shipping is the most affordable option and delivery times will vary based on destination.
Carrier Shipping Options
If you need your order sooner or prefer a specific carrier, real-time calculated rates are available at checkout for:
- USPS Ground Advantage
- USPS Priority Mail
- UPS Ground
- UPS 3 Day Select
Delivery times are estimates provided by the carrier and are not guaranteed.
Shipping Destinations
We currently ship within the United States.
At this time, we do not offer international shipping.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow its journey to you.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
Lantern & Veil is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If a package is returned to us, additional shipping charges may apply to resend the order.
Lost, Stolen, or Delayed Packages
Once a package has been handed off to the carrier, delivery is outside of our control. If your package is marked delivered but cannot be located, please contact the carrier directly to file a claim.
If you need assistance, feel free to reach out and we’ll do our best to help guide you through the process.
Questions
If you have any questions about shipping, please contact us and we’ll be happy to help.
