Frequently Asked Questions
Ingredients and Sourcing
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All ingredients are listed on each product page. If you have questions about a specific ingredient, feel free to reach out β weβre happy to help.
We also publish educational content about our formulations on our blog.
π Read our Ingredients blog. - Do you or your suppliers test on animals?Β No.Β We are cruelty-free and only work with suppliers who share this commitment.
- Do you offer vegan products? Yes. Vegan soaps and lotions are clearly identified in their product descriptions.
- Are your products organic or all-natural? Some are. Please refer to individual product descriptions for specific details.
Shipping Information
- How long does it take to process my order? Orders typically process within 3 business days. Please check the announcement banner at the top of our website for the most up-to-date processing times.
- How will my order ship? Orders ship via USPS or UPS, depending on destination, package size, and cost. Economy and expedited options are available at checkout.
- Shipping Costs: Shipping costs are calculated at checkout based on your order total and selected delivery method. Free Standard Shipping is available on orders over $75.
- Do you ship internationally? Not at this time, but we hope to offer international shipping in the future.
Returns and Damages
- Please see our Refund Policy page for more information about refunds & returns
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Updated 02/01/2026